Frequently Asked Questions

How do I pay my storage bill?
With the ClickandStor® Online Rental Suite, use your registered email to access your account. This is the email address you used when purchasing your units online. Click “Account” at the top of the page, sign into your facility, and enter your account information to access the dashboard. From there, set up auto-pay or make one-time monthly payments on your mobile device, desktop PC, or Mac.

What is a drive-up storage unit?
A drive-up storage unit is a storage unit with exterior, roll-up doors that allow you to drive your car up to the unit for easy access to belongings.

Can I store my boat or RV?
Yes. At Lake Wylie Mini Storage, you can store your vehicles. We have space available for cars, boats, trucks, trailers, and RVs.

Is your parking on cement or gravel?
Parking at Lake Wylie Mini Storage is on cement.

Can I rent storage online?
Yes, we offer online rentals through ClickandStor® Online Rental Suite.

Do I need tenant storage insurance?
Yes, as most homeowner’s insurance policies do not cover personal items held off-property. Tenant storage insurance gives you the added peace of mind of knowing that your items are safe against burglary, natural disasters, and accidents. Lake Wylie Mini Storage offers our own in-house tenant insurance available for all units.

What security measures are in place?
Lake Wylie Mini Storage comes with electronic gate access. We also monitor the facility with recorded video surveillance. Tenants can also bring their own padlocks.

Do I need to bring my own storage lock?
No, but tenants are allowed to bring their own padlocks.

When can I move in?
After signing your lease, you should receive an email including your renter’s agreement and information on your unit, including your gate access code, unit number, and any facility-specific special instructions.
Renters can move in immediately after signing their lease.

What are your security features?
Lake Wylie Mini Storage comes with electronic gate access. We also monitor the facility with recorded video surveillance. Tenants can also bring their own padlocks.

What if I need to speak to someone about my storage after hours?
Feel free to leave us a voicemail after hours at 803-831-8031. Or email us at lwministorage@gmail.com.